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Privacy Policy of imaginevillarentals.com

This Application collects some Personal Data from its Users.

 


 

Owner and Data Controller: imaginevillarentals.com

Owner contact email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; phone number; email address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

 


 

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

 

 


 

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, SPAM protection and Contacting the User.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

 


 

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

 


 

Further information about Personal Data

 


 

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

 

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

 


 

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. 

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

 


 

General

Imagine Villa Rentals are directly or through a third party a rental agent, representative and / or reseller dealing on behalf of private owners offering accommodation in Cyprus.

Reservations

Upon receipt of your completed booking request form, we will process your reservation and send you a request for deposit by e-mail. We will hold your dates for you, pending payment or confirmation of payment, for a period of 24 hours from the date/time of the request for deposit.

Your booking will not be confirmed until a deposit has been received. Once the deposit is paid we will confirm your booking with the private owner and send you a confirmation within 24 hours.

Note: Throughout the web site, our property rental rates are presented on a 'per week' basis. This is purely for convenience. The term 'per week' in the context of our rental rates, means a period of seven nights and not a calendar week or any other interpretation of the term.

Booking requests are only available to persons at least 18 years of age.

Payment Terms

To confirm your booking, we require a 30% (non-refundable) deposit of the total accommodation cost. The full balance of your booking arrangements are due 8 weeks prior to your arrival date, whether demanded by us or not. If this is not paid within 7 days of it being due, then we reserve the right to cancel the property booking without any refund.

Imagine Villa Rentals will not accept responsibility for cash sent through the post. Payment can be made by bank transfer to our bank account only, or by debit/credit card (on the later 3% bank charge will apply) .

Property Check-in / Check-out Times

Arrival check in time is 17:00hrs and you should vacate the property no later than 11:00hrs on the day of departure.

Please note an additional fee could be imposed for late check-outs dependent upon your departure time. Upon making any reservations, please take into account that your flight may arrive in the early hours of the morning or late the previous evening, in which case, if you require immediate access to the property, you should add an extra night to your rental period. This may equally apply to your departure, where your flight might leave late at night or early the next morning whereby you need to add extra night to your rental period.

Late check-outs are at the discretion of the property owner or property manager and availability of the property and cannot be confirmed in advance unless they are paid for.

Pool Heating

Please note that pool heating will only increase the temperature of the water by 3-5 degrees maximum above the outside air temperature. At least 72 hours notice must be given to us in order for the temperature to be at its maximum. Pool heating is charged at 35 - 100 Euros per day depending on the property and the pool size.

Electricity Fair Usage

For any bookings that are made with Imagine Villa Rentals for any of the properties featured on our website the amount of electricity usage per week included in the weekly rental price is as follows. 3 Bedroom properties include 250 units per week, any additional units are charged at 30 cents per kwh. For 4 bedroom properties 300 units per week, any additional units are charged at 30 cents per kwh. For each additional bedroom the base free amount will increase by 50 units and the charge for the extra units used will always be 30 cents per kwh. Unless specified differently in the booking conditions of the property. Prior to your arrival of the property a meter reading will be taken for the electricity and a reading upon your departure will be taken. Where applicable the extra charges will be deducted from the security deposit.

​Cancellations

​Cancellation by You

All cancellations must be submitted to Imagine Villa Rentals in writing, either by email or by post and will be considered effective from the date of receipt by us.

You may cancel your booking at any time; however, a cancellation fee will apply as follows:

Between one and two months before arrival: 50% of rental cost.
Less than one month before arrival: 100% of rental cost.
There is free cancellation if cancelled 48 hours after placing the reservation. This excludes last-minute bookings made up to 48 hours before check-in.
Travel Insurance is strongly recommended.

​Cancellation by Property Owners

The property owner reserves the right to cancel any reservation. In this unlikely event, you will be offered the option of renting another property (subject to availability) with the price difference payable/refundable as appropriate or a full refund. Imagine Villa Rentals will not pay any compensation.

Occupancy

The number of occupants shall not exceed the number stated in the property specification. In such an event the owner has the right to terminate the booking and request vacant possession of the villa within 2 hours without any refund.

It is not permitted to sub-let all or part of the property to any other person or persons. It is also not permitted to allow other people to stay at the property or use the property’s facilities without prior notice.

Changes to Property Specifications

Imagine Villa Rentals act solely as managers or resellers for property owners and, as such, cannot control or prevent changes being made to properties. Although changes to properties are infrequent, Imagine Villa Rentals reserves the right to change the description of any property or service at any time. We shall endeavor to notify you of any changes before your arrival date, if it is practical to do so. No claims will be accepted for costs or additional expenses incurred as a result of any changes and no compensation will be paid.

Building Works

We undertake to notify our clients as soon as we become aware of any construction activity which may affect their enjoyment of a rental property. However, Imagine Villa Rentals cannot be held responsible for construction work, carried out by third parties, in proximity to any of the properties listed on this web site. We are generally not notified in advance and are not involved in the planning of these works. In most cases, we are in no position to prevent, or demand cessation of any construction works.

Air-Conditioning

The use of air-conditioning is the responsibility of all members of the party. Please ensure that it is only used when the property is occupied. All windows and doors are to be kept firmly closed when the air-conditioning is in use and under no circumstances are the units to be left on continuously while the property is unoccupied. Unreasonable use of air conditioning will result in unfair use of electricity and in such an event it will be deducted from your security deposit.

​Breakages, Damage and Cleanliness

All accommodation is available for letting on the understanding that the properties will be left clean and tidy at the time of checkout and all personal litter must be removed from the property.

Customers are not permitted to move any furniture or equipment without prior consent of Imagine Villa Rentals or the property owner. In the event of such permission being granted, it is the customers’ responsibility to return the same to its original location before checkout. Under no circumstances should any furniture or other items, made for use inside the property, be moved outside.

Before your arrival, a minimum security deposit of €250 (some villas require higher amounts. If this applies to your villa you will be notified in advance) will need to be blocked on your credit card, this amount is dependent on the risk level of the party. The occupancy of a rental property is subject to conditions of Fair Use. Imagine Villa Rentals accepts fair wear and tear to the property, it's furniture, equipment, fixtures and fittings. However, damage above and beyond that, which may normally be considered to be fair wear and tear, caused or carried out by the occupant(s) or by guests of the occupant(s), will be deemed to be the responsibility of said occupant(s) and financial compensation will be sought. This compensation is not limited to the amount of the security deposit. In the event of such occurrence, the incident must be reported to the property owner or their property manager, immediately.

Furthermore, consistent abuse of the property and/or its contents may result in summary eviction.

Behavior and Common Sense

It is the responsibility of all members of your party to conduct themselves in a reasonable and responsible fashion.

Please use common sense with regard to others by not creating excessive noise. To avoid injury, please refrain from running on tiled flooring while your feet are wet. Do not sit on furniture or bedding when you are wet or wearing sun lotion.

Please treat the property with respect so that others may enjoy the accommodation too.

Liability

In consideration of the fact that Imagine Villa Rentals acts only as booking agents or resellers of private accommodation, no liability whatsoever is accepted on behalf of the owner for any aspect of the arrangements and, in particular, for any loss, personal injury or death, however incurred, except where an act or omission is a result of willful misconduct or gross negligence on the part of Imagine Villa Rentals.

Imagine Villa Rentals will not be liable if faced with Force Majeure (i.e. unusual and unforeseeable circumstances beyond our control), the consequences of which we could not avoid. These include, but are not limited to, oversights or errors by third parties, war, riot, civil commotion, terrorist activity, natural or nuclear disaster, industrial dispute, fire, flood, adverse weather conditions or the threat of any of these.

All properties are cared for and maintained by the owner(s) or their delegated property manager. Imagine Villa Rentals cannot be held responsible for any breakdown of mechanical equipment such as washing machines, dryers, dishwashers, fridges, freezers, swimming pools etc. (although, we will endeavor to repair the problem as soon as possible). Imagine Villa Rentals and/or the property owner(s) shall not be liable to pay any compensation.

No responsibility is accepted by Imagine Villa Rentals and/or the property owner(s) with regard to the occupants' personal safety or any accidents or injury sustained on the property grounds. Particularly, your attention is requested regarding the supervision of children when using spas and swimming pools, as no life guards are on duty.

Complaints

If you have a complaint during your stay regarding your arrangements, you must inform Imagine Villa Rentals immediately and we will do our best to resolve the problem on the spot. Imagine Villa Rentals will not entertain complaints submitted retrospectively if we were not informed at the time of the occurrence.

Website

While every care has been undertaken to ensure all information, descriptions, photographs and specifications are as accurate as possible, they are meant only as a guide. While we are committed to providing the best possible service to our clients, Imagine Villa Rentals will not be held responsible for any errors or omissions and no warranty is implied or given. Please note that specifications, photographs and prices are subject to change without notice and photographs may be digitally altered and/or cropped for performance reasons.

Links to Other Websites

Within our website you will find links to affiliates that are offering car hire and/or flight booking facilities. The flights are booking separately through a separate operator SkyScanner.

Imagine Villa Rentals are only providing a link to these websites and are not an agent thus accepts no liability. Furthermore these companies have their own terms and conditions which must be read separately.

Villa Names

All villa names are used for marketing the properties solely by Imagine Villa Rentals and may differ from names used by other marketing companies or the villa owners.

Cookie Policy of imaginevillarentals.com

Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User's consent.

Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document. 
 

 Technical Cookies and Cookies serving aggregated statistical purposes 

Other types of Cookies or third parties that install Cookies

Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Owner - depending on how they are described - without the help of third parties.

If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

Contact Form

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By submitting this form, you accept that your data will be securely stored and processed within our tools. Your data will be used with caution, aiming to give us a better understanding of your wants and needs as well as helping us to reach you with relevant information.

If you prefer to bypass this form and reach us please send your email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call +357 23831877.

Contact us

Office Number: +357 23 831 877
UK Freephone: 08000 807 285

Fax: +357 23 834 131

Email: [email protected]

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